The 8 Points You Need to Hit to Keep Your Accounting Team Engaged
Nowadays, more and more employees are having to work remotely. COVID aside, employees now don’t need to waste time commuting and can use their time during the day better. Companies all around the world have seen this trend and many of them hop on it.
And the offshore world is no different.
I told you about the importance of phone calls – and why you should NEVER charge for one.
Of course, while you can’t avoid phone calls from your clients, you can’t spend hours on the phone either. But, how to avoid excess communication and still show your customers that you care?
I want to talk about stuff that’s CRITICAL if you want to keep growing your business.
Because you have a lead generation strategy, right?
Don’t worry – if you chuckled or are wondering what you just read, you are not alone. Many accounting firms don’t pay much attention to the active lead generation.
New clients just magically appear, right?
I wanted to talk about your business model – and the money that you charge for your services.
If you’re a “standard” accounting firm, I bet your business model can be broken into the following steps:
– Complete a service
– Charge for the hours that you’ve worked
If yes, then it’s likely that you’ve trapped yourself in a transactional relationship.